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Jim’s Pool Care SA SPASA Award Winners – Best Mobile Service Business
The SPASA Awards of Excellence is the swimming pool and spa industry’s highest prestige award ceremony, with nominations from across Australia, showcasing the best achievements in design, construction, manufacturing, supply, retail, products, and services.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Expert-Poolcare-Tips, News-Updates, Pool Tips
Swimming Pool Stains - Does your pool have stains?
There are a range of Pool Stain Removers brands and products in the market place, so follow the pool stain removal instructions on the label carefully or engage one of our Jim’s Pool Care technicians for help.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Spa Pool Maintenance
If you own a spa pool or hot tub, it is vital to understand that it involves a certain amount of owner maintenance to guarantee it operates properly and that the water remains clean and healthy.
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Expert-Poolcare-Tips, News-Updates
Gas Pool Heating
When purchasing pool heating you need to decide what your goals are and how you will use the heating to compliment your use of the pool. Gas is a great way to heat a pool but it is not suitable in all applications, states and pools. We are always happy to talk further so call us for a free onsite quote ph:131546.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Jim’s Pool Care is Partnering with Maytronics Robotics
Jim’s Pool Care has recently partnered with Maytronics Robotics to offer an official Jim’s Robotic Pool Cleaner. This Premium Cleaner has been called the one of the best Dolphin Pool cleaners ever made, built on a brand new and a highly advanced robotic platform.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Jim Penman – How do you decide which franchise business to buy?
In this video, Jim Penman goes through the best way to make a decision about which franchise to buy. He informs us that most of the Australian franchising code is useless, as they first require you to get a layer that’ll get the contract; which brings us into our first problem as layers do not understand franchise contracts and can’t tell a good one from a bad one. The other problem is that, the way a franchise works doesn’t have anything to do with the contract itself, that is connected to the way it is administered and its ethics which is hard to tell from a contract.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Jim Penman – How do you deliver great customer service?
In this video, Jim Penman makes his first great point which will help you deliver great customer service, ‘The key thing about customer service is it comes from the heart and not the head.’ If you really genuinely care about amazing customers and you’re the kind of person who would be offended to see a job that’s not perfectly done, if you are upset if you let someone down by not returning a phone call or being late, then you have the right attitude. It is a kind of emotional attitude which you will need to cultivate, rather than an attitude of just trying to make money, as this kind of attitude will lead you to cutting corners. Money should not come first, the customer should come first.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Top Franchisee Interview – Scott Baumle
Scott Baumle Jim’s Pool Care Noosa Congratulations on your 2018 Franchisee of the Year Award. Everyone here at Jim’s Pool Care wants to thank you for the effort you have put into your business in last few years, especially the last 12 months.It is impressive to watch your journey and many can learn from it.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Jim Penman – What are common mistakes in customer service?
In this video, Jim Penman explains to us what the common mistakes are in customer service. Firstly, one of the worst mistakes people make, Jim informs us, is that they neglect the value of time. People think that the main concern is to do the job well, which of course is important. But most customer problems are to do with things like not taking the phone call when somebody rings because most of the time if you miss that call, they will ring someone else and will not call you back.
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Pool Cleaning, Pool Equipment And Pool Supplies Australia Wide
Pool Tips
Quick Tip From Scott Baulme – Franchisee of the Year
Geez, what have I done to grow my business last year? Where do I begin! Educating myself has been a BIG help. Understanding margins, sales prices, and getting smarter on that side of things. DON’T miss opportunities! People always need something: new scoop, CPR sign, pressure gauge whatever. As monthly services are the most typical, you only get one shot to get the most (money) from your customer that month. So don’t be lazy and tell yourself “next service”.
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