2016 Franchisees of the Year Visit Melbourne

During their luxury weekend away in Melbourne, Ashley and his family were hosted by Astral Pool at its new $40million custom-built factory for manufacturing pool equipment.  They had the opportunity to learn about the Astral Pool business and its facilities, a first-class example of the quality suppliers which partner with Jim’s Pool Care.  Ashley Hale commented, “to be able to see the products being manufactured and the strict quality control that they have in place reinforces our belief that we are providing the best possible products to our customers.”

When asked about how he and his partner have built their successful business, Ashley Hale says, “We pride ourselves on our customer service.  We have been operating for almost three years and in that short time we have experienced exponential growth.  We arrive to appointments when we say we will, return calls in a timely manner, and answer all emails promptly.  We aim to supply the best quality and most suitable solutions to our customers’ issues and maintain a good relationship with our clients to ensure they come back and pass on referral work.”

And what does the future have in store for Ashley and his award-winning business?  “As our young family grows we will have more time to focus on the business growth and aim to expand it further.  We want to maintain our reputation in the local community as a small family business that can be competitive and deliver the solutions our customers want.”

To learn more about owning a Jim’s Pool Care Franchise or to request a free quote for your pool care and equipment needs, call 131 546.