“From the outset Rod’s communication skills via email, SMS and phone calls was prompt and outstanding. During the process of cleaning my very dirty pool Rod advised me of what…
Caringbah
Jim’s Pool Care makes a splash at the National SPASA Awards 2017
Jim’s Pool Care makes a splash at the National SPASA Awards 2017
WINNERS ARE GRINNERS! This year has been one full of accolades for the Jim’s Pool Care team right across Australia. Jim’s Pool Care Caloundra, Jim’s Pool Care West Lakes and Jim’s Pool Care Sunshine Coast have all been recognised for outstanding achievements at the SPASA National Awards of Excellence held on the 31st August 2017, at Doltone House in Sydney.
Best Pool & Spa Business in Australia
Stephen Cluff from Jim’s Pool Care Caloundra won “Best Pool & Spa Business in Australia” as voted by SPASA Australia. This Award reflects the dedication of Stephen and his team. He has been operating Jim’s Pool Care in Caloundra for over seven years now, starting off with one man and a van. Robyn, his partner, then took on the business accounting and together they put on their first team member three years ago and haven’t looked back since. Jim’s Pool Care Caloundra is now a team of three technicians, three vehicles and two office staff servicing pools all over the Sunshine Coast. Stephen says, “This award motivates us even more to continue delivering excellent customer service and to expand our business even further”. Stephen also looks after a team of dedicated Jim’s Pool Care franchise owners who he coaches and mentors each month.
Owner and General Manager of Jim’s Pool Care Australia, Brett Blair, says, “We couldn’t be more proud of Stephen, Robyn and their team’s achievements. They have built a strong reputation on the Queensland Coast for being expert retailers and service technicians for local pool and spa owners. We are very excited to have their commitment to the industry recognised with such a prestigious national award”.
James Lunnay at Jim’s Pool Care West Lakes also came away with a Silver Award for “Best Pool Technician in Australia” at the awards ceremony. James has secured a Certificate 4 in Swimming Pool & Spa Services and is also Pool Fence Compliance Certified. James says, “It’s very important that we keep up to date with the latest technology, practices and regulations when it comes to pool and spa servicing and we are committed to this”.
Congratulations also goes out to Jason Pollack from Jim’s Pool Care Umina who won the Bronze Award for “Best Pool Technician in Australia”. Jason and his team were excited to receive national recognition in what is a very competitive category and comments “After our win earlier this year at the SPASA NSW Awards, this is the icing on the cake for us at Jim’s Pool Care Umina. We are celebrating the win and will continue to strive to deliver the best service possible to our clients”.
Jim’s Pool Care leads the way in striving to be the best
It’s been a big year of recognition for Brett and his Franchisors. Jim’s Pool Care has certainly made a mark for itself over recent years and this year has been no exception.
Brett says, “We have racked up some impressive accolades this year, culminating in these three National awards. Our business is based on delivering excellent customer care, investing in training our teams, and being responsive to industry trends and clients’ needs. These awards reinforce that we are leading the way in the Australian pool industry with best practice expertise and customer service.”
Jim’s Pool Care is a true Mobile Pool Shop and have Australia’s pools covered in all major cities in all areas of pool cleaning, maintenance, heating, inspections, lighting, pool blankets, and robotic cleaners. There are over 90 franchise businesses located across Australia that can support owners of both residential and commercial pools and spas.
The SPASA Awards of Excellence are judged by an independent panel of experts. The awards are designed to promote achievement in design and innovation, energy and sustainability, construction, service, and professionalism across all sectors of the industry.
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Client Testimonies
“We were most impressed with the service given by Jim’s Pool Care from start to finish. We were kept updated by SMS/ email (& telephone, where necessary}. Brett Coomer got…
Ringwood VIC
“Scott Baumle, who is the Jim’s Pool Care for my area has done just a brilliant job with my pool! I had problems with my new pool lights purchased and…
Tewantin Queensland
“I am so happy with the friendly and highly knowledgeable service, I received from Jason. Jason took the time to explain all options and in my opinion worked beyond my…
North Gosford NSW
“I knew I’d chosen the right person for the job as soon as I spoke to Chris over the phone; he was very knowledgeable and friendly and promptly came to…
Caringbah
“Sotir Hary from Jim’s Pool Care Corinda deserves a huge commendation for his excellent service, and the outstanding results we have gotten with our pool. Our pool before was dark…
Holland Park QLD
“I used Jim’s Pool Care as I had a great recent experience with Jim’s Antenna’s, and again I was not let down. Vickus Ebersohn (JPC Springfield Lakes) was awesome, showing…
Springfield Lakes QLD
“Before I employed Chris to carry out monthly maintenance on my pool I made endless visits to the pool shop spending a fortune on chemicals ending up with a poor…
Caringbah
“Scott Baumle was very helpful and his main concern was to get my pool up and running as soon as possible after I had pool pump issues. His knowledge and…
Sunshine Coast
“Tom Schoen (JPC Unley SA) was fantastic . Didn’t give up until he found the problem and had my pool up and running within 2 days.”
Fulham Gardens SA